Gift Certificates and Promo Codes
It's not possible. Our gift cards can be used for an online purchase, on-site at our head office, or during mobile events (trade show, pop-up shop, etc)
Once you have finished shopping, by going through your shopping cart, you will need to "proceed to payment". A new page will then open asking you for the details required for the shipment as well as your credit information.
Then, further down, in the "order summary" section, it will then be possible to enter your promo code by clicking "add discount or gift card code".
Warranty, Shipping, Exchanges, Returns and Terms
Since the delivery time is fast, if you wish to cancel or modify an order, you must write to us as soon as possible to let us know your decision.
You can simply "reply" to the email that you will receive as confirmation of purchase and invoice.
If the order has already been processed and you have received your email confirming shipment, you will need to follow the steps described in the section exchange and return.
Returns and exchanges You have 14 days from the date of shipment to request a return or exchange of an item at regular price or purchased at 20% off or less. Garments must be in their original condition (unused/unwashed). Labels must be on the product. In this case, Moov Activewear will assume the cost of return shipping and reshipment. --- All items ON SALE or purchased at over 20% off are non-refundable and non-exchangeable. However, store credit may be granted. Return shipping costs are at the customer's expense. All custom-made items and collaborations are final sale, non-refundable and non-exchangeable. Items purchased at over 20% off during Black Friday, Cyber Monday and Boxing Day sales are final sale, non-refundable and non-exchangeable.
Go to the returns and exchange portal. You will need your order number (found in purchase confirmation emails) as well as the email address you placed your order with. You will then be guided step by step.
The Moov Activewear team makes every effort to get your order to you as soon as possible.
Our packages are shipped by Canada Post within 48 hours of your order. When you complete your purchase online, make sure you choose the shipping option that suits you best. Shipping is free on all orders $10 and more.
For more information visit SHIPPING AND RETURNS.
The confirmation of your purchases is sent automatically when you proceed with the purchase. You will then receive, in your mailbox, a purchase confirmation with your order number.
If you do not receive this email within a short time, write to us at email@example.com or call us, Monday to Friday between 8:30 a.m. and 4 p.m., at (514) 882-5902 so that we can validate with you the email address related to your purchase.
If you wish, when you complete your purchase, you can select the "local pick up " option rather than choosing the standard shipping option.
The Head Office of Moov Activewear is located at 4565 boul. de la Grande-Allée in Boisbriand, Qc
You will receive an email when your package is ready to be picked up.
However, we suggest that you call us before you come.< /p>
Hours of operation are usually as follows but may vary:
Mon to Thur: 9am to 5pm
Fri: 9am to 3pm closed
Sat and Sun: closed
Of course, however, you must contact us beforehand so that we can take your order there.
You will be able to complete your purchase online using the following payment methods: Visa, MasterCard, American Express, Shop Pay, and Apple Pay. Payments are 100% secure. For purchases made directly at Studio Moov, the methods of payment accepted are the same (no cash or debit).
Since quality is our priority, all seams are guaranteed for 1 year on your Moov Activewear products. If any of your purchases require repair, you must first write to us at: firstname.lastname@example.org a>, describe the repair required and attach a photo of the piece as well as what is faulty.
We will respond to you within 48 working hours to let you know what to do if the problem is correct. the warranty.
BIODEGRADABLE FABRIC THE BIO-MOOVFLEX™️
The BIO-MOOVLFLEX™️ is as easy to care for as all our products and therefore, you can simply put them in the washing machine in cold water with your other clothes and choose to dry them in the dryer at low temperature or in the air according to your habits.
There is no chance that your leggings will degrade on you or in the wash since their biodegradability characteristics will only be active once in the anaerobic situation of the landfill.
No, BIO-MOOVFLEX™️ leggings are not made of natural material since we want to keep its specific technical characteristics for performance and training. BIO-MOOVFLEX™ is an antibacterial and breathable raw material, developed using a process exclusive to Moov Activewear.
Available Sizes and Products
When you are on a product page on the Moov Activewear website and select the desired size, the quantity available is always written below the price.
If an item is out of stock you can activate the restock alert by clicking on the ''Notify me'' button
Items from seasonal collections are rarely restocked. However, if you want to get the classic "Everywhere" (mid-thigh shorts, long shorts, capri, 7/8 or long), stay tuned as stocks are renewed sporadically.
This measurement refers to the inseam length. Our leggings being offered in several versions, you can choose the length that best suits your size or your tastes.
No more edges to make or pants that are too short, there's something for everyone !
Yes it's normal! Our exclusive BIO-MOOVFLEX® fabric stretches up to 5 times before returning to its initial size, which is what gives it its sheathing effect and its unequaled comfort! Try it by slipping it on like pantyhose and once you're in a place you won't be disappointed.
From the beginning of the adventure, it was clear that the guidelines of the company, from weaving to the final product, had to respond to this concern for an entirely local product and local trade.
We are proud to tell you that all the manufacturing steps behind each garment designed by Moov Activewear are located in a much smaller radius than that qualifying as being in the restricted area of the premises which is, for its part, around 600 km.
In addition to producing our clothes in Quebec, we have chosen to have our fabric, BIO-MOOVFLEX™, woven right here. The proximity of stakeholders allows us to ensure better quality control, to offer more efficient and accessible customer service and to have shorter production times.
Contact and Partnership
You can reach us by fully scrolling down the page of the Moov Activewear website you are on.
In the bottom black section, under the "Quick Links" heading, you will see the "contact" option there. By clicking on this word, you will then access a form to fill out which will be sent to us once completed.
You can also write to us directly by email at:email@example.com
If you wish to communicate with us by phone, you can reach us, Monday to Friday between 8:30 a.m. and 4 p.m., at (514) 882 -5902.
To become a point of sale and distribute our products to your customers, please contact our sales coordinator at: firstname.lastname@example.org